In the framework of the United Nations Sustainable Development Goals (SDG 11), modern cities are defined not by the density of their infrastructure, but by the visibility and inclusivity of their public services. As a moving public space, the bus system is the most direct interface where citizens and visitors experience the quality of urban governance.
However, many transit systems still suffer from "Information Silos":
Fragmented Data: Disconnects between vehicle location and arrival times cause passenger anxiety.
Accessibility Gaps: Visually impaired passengers or tourists often struggle without clear audio-visual guidance.
Management Blind Spots: Authorities lack the ability to update service information fleet-wide in real-time.
The Streamax Passenger Information Service (PIS) Solution bridges these gaps, translating governance intent into a real-time, trusted public experience.

The One-Stop Solution Framework: From Visual Touchpoints to Cloud Intelligence
The Streamax PIS Solution translates governance intent into a real-time, trusted public experience by delivering clear and consistent information.
1. Inclusive Onboard Interaction (The "See & Hear" Layer)
The solution ensures accessibility for all riders through dual-sensory communication:
Smart Displays: Available in 28.6-inch and 21.5-inch formats with 1920p resolution. These screens feature wide viewing angles and high visibility under both daylight and night-time conditions. They display real-time routes, arrival times, and transfer guidance, supporting front, side, and rear installations.
Automatic Voice Announcements: By leveraging GPS/Galileo positioning, the system triggers automatic stop announcements. This multi-language and user-defined audio content ensures that arrival information is accessible to visually impaired passengers, fulfilling the requirements of inclusive urban mobility.
2. City-Level Centralized Control (The Governance Layer)
Centralization is the core of the PIS architecture, allowing authorities to manage urban mobility as a unified system:
Unified Content Strategy: Authorities can centrally define layout, logic, and schedules for the entire city's fleet.
Governance Visibility: Real-time supervision of what is being broadcast ensures that city policies and public service messages are delivered consistently.
3. Sustainable and Scalable Architecture (The Adaptation Layer)
Streamax minimizes operational friction by offering versatile integration models:
Streamax PIS Solution (End-to-End & IBCU-Driven): This architecture is designed for cities and governments seeking long-term, integrated PIS governance. In a standard onboard setup, the MDVR connects to the PIS Box, which in turn drives multiple PIS screens, while LED displays and audio announcements are handled directly by the host. For next-generation fleets, the Integrated Bus Control Unit (IBCU) can drive PIS screens directly without the need for an external PIS Box. This streamlined approach reduces CAPEX while ensuring the system remains scalable for future capability expansions.
Capability Integration Solution: Designed for cities with existing onboard systems, this streamlined architecture consists of a PIS Box and PIS screens connected via a third-party network. It allows operators to supplement their fleets with passenger information capabilities as a "plug-in" without altering the existing system architecture. However, the functionality in this mode is primarily focused on media playback.
Component | Core Function | Application |
Cloud Platform | Centralized Governance & API | PT Cloud |
Control Node | Media Player & Logic Controller | IMS-100 (PIS Box) |
Display Terminal | Visible Interface of Public Info | L16Max Series |
Mobile Digital Video Recorder | Unified Foundation for Multi-service Applications | A8Pro 2.0 / X3NPro / IBCU |
Real-World Impact: Hermosillo, Mexico
In the Hermosillo public transport project, the government-driven service model utilized the Streamax PIS solution to achieve specific goals:
For Authorities (PTA): Unified the city’s service image and provided a scalable foundation for long-term governance.
For Operators (PTO): Enabled a city-wide rollout that remains easy to operate and maintain through platform-based management.
For Integrators (SI): The standardized, modular hardware ensured rapid deployment and high delivery efficiency.
The Streamax PIS Solution is more than just hardware—it is the digital extension of urban governance. By delivering clear, timely, and consistent information, we empower cities to fulfill their commitment to their citizens.
FAQ: Navigating the Streamax PIS Solution
Q1: Does the PIS solution require a specific MDVR to operate?
A: No. While it works seamlessly with Streamax MDVRs (like the A8Pro series), it can also be deployed via our IBCU for a more integrated, box-less setup, or as a standalone capability for existing fleets.
Q2: How does the system handle multi-language announcements in diverse tourist cities?
A: The PT Cloud allows for user-defined, multi-language audio files and text layouts. Announcements are automatically triggered by precise geofencing, ensuring the right message is delivered at the right time.
Q3: Can the LCD screens support third-party advertisements or government announcements?
A: Yes. The PT Cloud platform supports flexible content scheduling, allowing for a mix of real-time transit data, public service announcements, and commercial media.
Q4: How durable are the displays for long-term bus operations?
A: Streamax L16Max series is purpose-built for the commercial vehicle environment, featuring anti-vibration designs, wide voltage support, and industrial-grade panels that withstand the rigors of 24/7 public transit use.
For technical specifications, please contact us.

